illinois action for children - child care, early learning, education advocacy and social service organization
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I am very dissappointed by this service. I turned in the requested paperwork as a provider and some of the paperwork was lost and requested a second time. It has been nearly 6 week, I have not been paid and when I inquired, I was asked for a 3rd copy of the same paperwork, apparently the original and 2nd copy cannot be located. I am keeping 2 very young childern and cannot run back and forth because of poor filing.
by C - 07/12/10 15:00:15 - 18.104.22.168
I STOPPED CARING FOR CHILDREN FOR AWHILE BECAUSE OF VERY POOR SERVICE FROM ACTIONFOR CHILDREN. EVERYTIME I SEND IN A NEW APP OR OR PARENT NEEDS TO SEND IN A REDETERMINATION FORM, I ENCOUNTER PROBLEMS. I HAVE BEEN A PROVIDER FOR 14 YEARS, AND I HAVE LOST MY PATIENCE WITH ACTION FOR CHILDREN SERVICE. WHEN U CALL THE NUMBER AT 312-823-1100 THERE IS NO ANSWER OR AUTOMATED SERVICE KEEP U ON HOLD FOR 30 MINS. OR MORE IN ORDER TO SPEAK TO A LIVE PERSON. RIGHT NOW I STARTED KEEPING A TODDLER, DEC. 20TH, 2013. THE PARENT FILLED OUT A CHANGE OF PROVIDER FORM. THEY DIDNT RESPONSE. FORM WAS SENT, FAXED JAN.6, 2014, SO PARENT TOOK ANOTHER FORM TO THE OFFICE AND TRIED TO GIVE IT TO WORKER IN THE OFFICE, BUT SHE WOULD NOT ACCEPT IT SO SHE PUT IT IN THE DROP BOX. STILL TRYING TO CALL THE. AS I WRITE THIS REVIEW THE CHILD MOTHER IS ON THE PHONE. HAS BEEN FOR 40 MINS. STILL NO ONE HAS COME TO THE PHONE. THIS IS UNACCEPTABLE. I AM FED UP WITH CHILDCARE ACTION FOR CHILDREN. I NEED SOME ANSWERS. MY NAME IS JUANITA JOHNSON, I CAN B CONTACTED AT 773-592-1871.
by JUANITA JOHNSON - 02/06/14 13:33:45 - 22.214.171.124
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